Position title
Collections Processor
Description

Performs a variety of administrative and technical functions to ensure collection of program and customer funds for C Housing Services. Ensure the accurate and timely collection, processing, and posting of revenue and cash receipts. Works in accordance with established policies, processes, and the Accounting Management Standards of the Qualla Housing Services. Responsible for the work of the collections area of the Finance Department, adhering to policies and processes, including receipt, posting, and the deposit of funds.

Responsibilities
  • Ensures accurate and timely collection, posting, and deposits of revenue due to Housing, including the development of daily deposit reports and adherence to internal controls for timely transactions for all revenue processors.
  • Develops and prepares reports and supporting documentation to be used on a daily basis, reporting any variances to ensure timely and accurate resolution.
  • Responsible for Data Entry into the Financial Accounting Software for cash receipts and other revenue transactions.
  • Secures cash, data, and other sensitive items in accordance with established policy and procedure; recommends changes to policy or procedure in accordance with best practices.
  • Ensures the collections area is neat and orderly, especially those areas utilized by the public.
  • Ensures the collections area maintains accurate and detailed information, logs, files and reports of all transactions made in accordance with Housing policy and procedure, State and Federal law, rules and regulations
  • Reviews reports from the Financial Accounting Software ensuring accuracy and completeness.
  • Ensures any errors, omissions or issues that may arise with Housing Programs, employees, enrolled members, or authorized vendors are handled appropriately and timely.
  • Provides the highest levels of professional service to employees, enrolled members, and authorized vendors in providing assistance and answering related questions or resolving issues.
  • Performs duties as assigned
  • Maintains all files, records, reports and logs as required.
  • Performs all duties in accordance with Housing policies and guidelines.
  • Schedule appointments for all Occupancy Specialists and the Housing Inspector.
  • Assist customers with application for housing and service requests.
Scope of Supervision

This position is not responsible for supervising others.

Minimum Mandatory Qualifications

Experience: Two (2) years of related experience required.

Education: High School Diploma or GED Equivalent required.

Licenses & Certifications: Valid, insurable NC Driver’s License required.

Disclaimer

* Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request.
EBCI reserves the right to revise the position description at any time. Designated positions may be required to assist in emergency and/or disaster situations. Complete job description is found on application site.

Employment Type
Full-time
Program
Qualla Housing
Division

Housing

Pay Level

08 Non Exempt

Pay Range
$16.94-$21.18 Per year
Date posted
July 28, 2025
Valid through
August 3, 2025

ALL JOB POSTINGS CLOSE AT 11:59PM EST ON THE CLOSE DATE.

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