Position title
Family Safety Case Aide
Description

Under supervision, assist professional staff in non-technical services by transporting clients, supervise parental visits and make reports, assist Foster Care staff in coordinating and implementing trainings, perform routine clerical and related tasks as assigned. The incumbent is respectful of client confidentiality, and is friendly, punctual, and reliable.

Responsibilities
  • Provide transportation both inside and outside the Qualia Boundary for children and families under the Family Safety Program including relocation/placement in foster homes, physician visits, supervised parental visits, supervision while parents meet with social workers, and supervision of children during foster care classes.
  • Supervise parental and/or family visitation as directed by supervisor(s), monitor visitation time, and make decisions to terminate visits, if necessary, Make immediate oral reports of visitation and follow up with written reports.
  • Provide routine clerical support to professional staff including filing, gathering documentation for client files, and assist with data entry and monthly report completion.
Scope of Supervision

Position works under the direct supervision of a Supervisor - Family Safety.

Minimum Mandatory Qualifications

Experience: Two (2) years of related experience required. Experience providing social and/or human services to children, youth or families, and performing basic technical or complex clerical duties in social or human services.

Education: Associate’s Degree in related field required. Equivalent combination of education and experience may be in lieu of degree, with required related experience of an additional: 3 years with a High School Diploma/GED equivalent.

Licenses & Certifications: Valid, insurable NC Driver’s License required.

Any conviction of a crime against a child or elder in any jurisdiction will result in immediate disqualification from consideration for employment.

 

Disclaimer

* Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request.
EBCI reserves the right to revise the position description at any time. Designated positions may be required to assist in emergency and/or disaster situations. Complete job description is found on application site.

Employment Type
Full-time
Program
Family Safety
Division

PHHS

Pay Level

08 Non Exempt

Pay Range
$16.94-$21.18 Per hour
Date posted
October 20, 2025
Valid through
October 26, 2025

ALL JOB POSTINGS CLOSE AT 11:59PM EST ON THE CLOSE DATE.

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