Position title
Enrollment Specialist
Description

Manages, maintains, and collects documents that are important to insure the accuracy and preservation of the Tribal membership base. Provides administrative support for a broad range of functions in the Enrollment Office, which includes data entry, research of historical records, certifying enrollment applications, participation in building & maintaining ongoing enrollment database. Maintains, indexes and files permanent vital records/membership documents for 20,000 plus records. Responsible for the accuracy and validity of the archived enrollment records of the Federal and State recognized Eastern Band of Cherokee Indians.

Responsibilities
  • Provides administrative support in various Enrollment Office functions.
  • Maintains the Vital Records and Vital Per Capita distribution information for the 16,000+ membership of the Eastern Band of Cherokee Indians.
  • Enters data into computer for future use.
  • Attends monthly Enrollment Committee meetings.
  • Records, transcribes, and distributes minutes of all Enrollment Committee meetings.
  • Maintains filing system of 20,000 plus Tribal Enrollment files, including birth, death and marriage certificates, enrollment application, certification forms, family tree charts, address changes, name changes, court orders, adoption papers, DNA results etc.
  • Research genealogical requests for Tribal members and general public in reference to Cherokee heritage.
  • Computerizes family trees for enrolled member files.
  • Answers telephones, screens/directs calls appropriately.
  • Receives, stamps, separates, and processes incoming correspondence.
  • Scans and maintains a digital record of all paper documents in member files.
  • Maintains a photo ID system and equipment by providing photo ID to all Tribal members.
  • Provides photo Identification to Cherokee PD and maintains a log of all identification released.
  • Assists with all DNA related issues; maintains contact with company liaison and DNA collector.
  • Prepares sports verification lists to assist Tribal recreation programs.
  • Analyzes & determines tax exemptions for county agencies.
  • Assists area school systems with enrollment verification request and document requests.
  • Prepares first generation descendant letters and lineage charts documenting the baker roll connection of all 1st Descendants.
  • Certifies enrollment applications to determine eligibility for membership.
  • Responsible for the correct calculation of blood degrees.
  • Maintain close working relationship with Tribal Finance, Tribal Court, TANF, CIHA and other Tribal Programs & entities.
  • Assist in locating enrolled members via social media outlets & internet.
  • Completes extended family tree reports to assist Social Service (DSS) agencies.
  • Maintains a friendly working relationship with local DSS Offices to help ensure the enrollment of eligible children in their custody.
  • Assists in all aspects of performing audit of Enrollment records, including performing extensive research of historical genealogical archives, computing blood quantum, corresponding with individual members and presenting evidence and facts to the Enrollment Committee and/or Tribal Council.
  • Verify accuracy of and interpret audit findings present by Falmouth Institution.
  • Assist Tribal members with obtaining documents required by audit.
  • Assist Tribal members with filling out applications for birth certificates, delayed certificates of birth, court orders, and petitions to unseal adoption records.
  • Establish relationship with other Tribal, county, State & Federal agencies.
  • Conducts research into genealogical background of individual or family in order to establish descent from a specific ancestor.
  • Constructs chart showing lines of descent & family relationships.
  • Prepares history of family in narrative form or writes brief sketches emphasizing points of interest in family background.
  • Preserves and ensures safekeeping of valuable historical records.
  • Serves as an administrator of online ManageyourEBCImoney.org course and issues certificates of completion.
  • Researches and maintains a filing system of all paid research requests. Maintains a separate log of all incoming certified checks and money orders for paid research requests.
  • Provides updated information for and maintains Enrollment Office Website.
  • Corresponds with all enrollment information email requests.
  • Prepares and send Enrollment Fact to Cherokee One Feather.
  • Prepares Indian Preference forms for members as requested.
  • Distributes copies of Birth Certificates as needed.
  • Maintains daily log of requests for enrollment cards & research requests.
  • Distributes all forms pertaining to enrollment and per capita request.
  • Updates enrollment files and records as needed.
  • Act as Notary Public as needed, maintains Notary Certification.
  • Performs duties according to established safety procedures and Tribal policy.
Scope of Supervision

This position is supervised by program leadership. This position is not responsible for supervising others.

Minimum Mandatory Qualifications

Experience: Three (3) years of related experience required. Experience to include genealogy and knowledge of Eastern Cherokee history, enrollment procedures, and application of pertinent Federal, State & Tribal laws, rules & regulations and guidelines in an enrollment capacity.

Education: Bachelor’s Degree in related field required. Equivalent combination of education and experience may be in lieu of degree, with required related experience of an additional: 5 years with a High School Diploma/GED equivalent; or 3 years with an Associate’s Degree.

Licenses & Certifications: Valid, insurable NC Driver’s License required. Required to have or be willing to obtain Notary Public certification within one year of employment.

Must possess or obtain within two years of date of hire, certification as an enrollment/enrollment audit professional.

 

Disclaimer

* Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request.
EBCI reserves the right to revise the position description at any time. Designated positions may be required to assist in emergency and/or disaster situations. Complete job description is found on application site.

Employment Type
Full-time
Program
Enrollment
Division

Office of the Attorney General

Pay Level

10 Non Exempt

Pay Range
$18.74-$23.43 Per hour
Date posted
January 5, 2026
Valid through
January 11, 2026

ALL JOB POSTINGS CLOSE AT 11:59PM EST ON THE CLOSE DATE.

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