Coordinates all intake aspects of the Tribe's Domestic Violence/Sexual Assault program. Performs related administrative duties in support of this program. Performs various intake functions for domestic violence/sexual assault/dating violence/stalking/human trafficking victims, including emotional support, crisis counseling, outlining a plan of action, identifying community resources, case management, transportation to and from community organizations, accompaniment to court, and post-crisis casework services.
- Works with law enforcement, court system, prosecutor, legal assistance office, similar outside organizations as needed to identify and resolve issues involving the enforcement of domestic violence/sexual assault/dating violence/stalking/human trafficking laws.
- Maintains all client files for the Tribal Domestic Violence Program.
- Attends meetings as required with other Tribal departments, outside agencies, and community, takes minutes, makes copies, maintains files, and prepares correspondence as needed.
- Maintain effective interaction with clients through family interaction activities (example: cooking dinner with clients, participating with clients in art projects/cultural art classes, and/or participating with clients in community classes).
- Maintains all necessary forms and supplies for the daily operation of the program.
- Links clients to other Tribal, State, and county programs and advocate for the client services, as necessary.
- Responds to emergency calls in a timely manner.
- Takes documentary photos as required.
- Maintains effective records of in-house and external clients including but not limited to data entry of all services delivered to clients.
- Assist with coordinating, organizing and delivery of Domestic Violence and/or Sexual Assault Outreach Events, as necessary.
- Assists clients to arrange for relocation, shelter placement, and other needs.
- Transports clients to court, State agencies, and other Tribal and community resource agencies.
- Provides follow-up casework services to promote viable alternatives and sustainable changes in personal, emotional, and economic resources necessary to reduce risk of re-victimization.
- Performs job duties according to established safety guidelines and Tribal policies.
- Teaches and monitors light household management duties to the clients (i.e., sweeping, mopping, dusting) to maintain shelter cleanliness.
- Must be able to work holidays and weekends, as the Walkingstick shelter is a 24-hour emergency shelter.
- Assists clients with Domestic Violence Protection Orders (DVPO)-civil orders, by offering clients information on completing the forms, understanding the court processes associated with DV (Domestic Violence) issues if requested during work schedule.
This position is supervised by program leadership. This position is not responsible for supervising others. Follows procedures and guidelines in job duties with minimal supervision. Problem solving, and initiative are required to handle multiple projects simultaneously.
Experience: “One (1) year of related experience required. Experience to include basic clerical experience in a professional office setting, and application of business office practices and procedures”
Education: Associate’s Degree in related field required. Equivalent combinations of education and experience may be in lieu of degree, with required related experience of an additional: 5 years with a high school diploma / GED.
Licenses & Certifications: Valid, insurable NC Driver’s License required.
* Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request.
EBCI reserves the right to revise the position description at any time. Designated positions may be required to assist in emergency and/or disaster situations. Complete job description is found on application site.
PHHS
11 Non Exempt
ALL JOB POSTINGS CLOSE AT 11:59PM EST ON THE CLOSE DATE.
