The Information Technology Coordinator plays a key role in supporting the daily operations of the IT department. This position involves coordinating technology initiatives, providing end-user support, and ensuring the smooth functioning of IT systems within the organization. Creates and conducts Office 365, adobe training and assists with grant opportunities. This role involves analyzing business processes, gathering and documenting requirements, and collaborating with stakeholders to ensure effective IT solutions are developed and implemented.
- Assists in the development and maintenance of information security policies, procedures, and standards manual.
- Assists in the development of and implementation of both tenants associated automated data protection and Identity Management protection policies, external access policy, Internal Operating Procedures, User Policies, Change Management Policies, and guidelines and Knowledge Bases.
- Participates and Assists in the planning, development and execution of Disaster Recovery Drills and Table-Top Exercises.
- Document and analyze business processes to identify improvement opportunities. Engage with business stakeholders to understand their needs and requirements.
- Identifies end-user concerns and issues.
- Assists OIT management team in forecasting for long term strategic planning of security architecture and methodologies.
- Assists in the development and implementation of a mandatory annual security awareness training program.
- Provides updates, status and completion information to management and users, via voice mail, email, Teams or in-person communication.
- Performs all duties according to established safety guidelines and Tribal policies.
- Contribute to the development and implementation of IT policies and procedure
- Assist in the planning and execution of IT-related events and training sessions.
- Create and update user manuals and documentation as needed. Provide basic training to end-users on IT systems, software, and best practices.
- Make recommendations for improvements and innovations within the IT environment.
- Liaise with external vendors for technical support and issue resolution.
- Assist with the development of grant proposals,
- Create report for grants received.
- Support tribal membership portal by verifying data
- Collaborate with project teams to set milestones and monitor progress.
- Verification of power apps accounts
- coordinate IT projects, ensuring timely delivery and adherence to scope.
- Collaborate with IT teams to design solutions that align with business requirements
- Develop detailed specifications, including data models and system workflows.
- Collaborate with IT teams to understand technical requirements and updates
- Ensure alignment between training content and organizational IT goals
- Maintain accurate records of training sessions, attendance, and participant feedback
- Provide reports on training effectiveness to management
This position is not responsible for supervising others. Works under the guidance of the Manager – Software Engineering & Support. The ability to plan and work independently is required.
Experience: Three to five (3-5) years of related experience required.Experience to include working with concepts and technologies of Information technology environment , or business analyst related enviroment .One year experience in grant writing required.
Education: Bachelors Degree in Business Administration, Information Technology or related field required. Equivalent combination of education and experience may be in lieu of degree, with required related experience of an additional: 5 years with a High School Diploma/GED equivalent; or 3 years with an Associate’s Degree.
Licenses & Certifications: Valid, insurable NC Driver’s License required. Must obtain at least one systems level certification within the first year of employment.
* Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request.
EBCI reserves the right to revise the position description at any time. Designated positions may be required to assist in emergency and/or disaster situations. Complete job description is found on application site.
Office of Information Technology
13 Exempt
ALL JOB POSTINGS CLOSE AT 11:59PM EST ON THE CLOSE DATE.