Performs receptionist duties of greeting visitors, answering a central phone system to channel all incoming calls, and providing assistance as required to complete contacts. Serves as a notary public for agreements that need to be signed. Performs various clerical duties in support of the utilities office functions to facilitate daily operations workflow.
- Greet visitors, makes necessary notification, and assists as needed, to facilitate contact with appropriate persons and directs to specified office.
- Answers phone, directs incoming calls, takes, and delivers messages as required.
- Assists Manager with payroll preparation.
- Performs various clerical/administrative duties in support of the utilities office such as typing memos, bid quotes, letters, reports, etc., filing and record keeping.
- Researches information and collates data as requested.
- Prepares updates and distributes department timecards to ensure accurate time management/pay using Attendance Professional program.
- Verifies math accuracy of parts used inventory records.
- Responsible for the billing to contractors, EBCI, etc., for the Water Department; prepares updates, and distributes billing spreadsheets as requested.
- Operates basic office equipment such as central phone system, fax, postage meter, copier, etc.
- Completes sewer overflow forms for all SSOs reported to the Environmental Protection Agency (EPA).
- Schedules with waste water plant to have stream/creek/river testing at overflow (SSO), above overflow, and below overflow.
- Attends AOC (Administrative Order) working group.
- Prepares any reports necessary to EPA with the direction of appropriate Field Supervisor.
- Attends Strategy Committee and other committees when required.
- Maintains a neat and orderly work area and office reception area.
- Performs job duties according to established safety guidelines and Tribal policies.
- Prepares, maintains, and organizes Excel spreadsheets for work orders for field crew supervisors and crew members.
- Maintains an up-to-date list of employee's certification hours and provides information to managers and supervisors for who need training hours.
- Develops and maintains electronic and hard copy filing system for customer information and other important documents.
- Develops public education materials such as flyers, posters, presentations, etc. Disseminates information to public in appropriate settings (e.g., Tribal Council meetings, event booths, field tours, etc.}
- Maintains Material Safety Data sheet (MSDS) for department and tracks adjustments for water and sewer customers.
- Sends out collection letters to delinquent sewer customers. (Sewer only accounts)
- Tracks adjustments for water and sewer customers.
This position is supervised by program leadership. This position is not responsible for supervising others.
Experience: Two (2) years of related experience required.
Education: High School Diploma or GED Equivalent required. Equivalent combination of education and experience may be in lieu of degree, with required related experience of an additional 1 year.
Licenses & Certifications: Valid, insurable NC Driver’s License required. Notary Public Certification required.
* Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request.
EBCI reserves the right to revise the position description at any time. Designated positions may be required to assist in emergency and/or disaster situations. Complete job description is found on application site.
Operations
09 Non Exempt
ALL JOB POSTINGS CLOSE AT 11:59PM EST ON THE CLOSE DATE.