Greets, assists, and provides current information to Cherokee Welcome Center tourists and individuals planning to relocate to the area. Handles all phone, fax, and email requests for information on the area, Cherokee events, accommodations, and attractions.
- Greets Welcome Center visitors, provides information and assistance to attractions, accommodations, events shopping, etc.
- Provides directions using current area and State maps, brochures, related materials, and the Internet.
- Inventories tourist/travel brochures and restocks as needed.
- Assists with the scale of inventoried items, collects money as required.
- Responds to all requests for information (phone, fax, email, website, etc.)
- Prepares address labels, packages, and postage. Delivers outgoing mail to post office daily.
- Maintains database of names/addresses of potential visitors.
- Assists Welcome Center Coordinator and staff in the planning and preparing of the budget.
- Performs organizational functions which typically include, data entries on the computer and orders supplies as needed.
- Prepares contracts for signature adhering to Tribal policy pertaining to contracts Prepares special reports for the program as required.
- Performs job duties according to established safety guidelines and Tribal policies.
- Reports to the Welcome Center Coordinator and follows well-defined procedures and guidelines as prescribed Tribal policies and the Strategic Marketing Plan. Works independently to develop calendars, organize events, and schedule promotional tours with the assistance of the Welcome Center Coordinator, P/R Coordinator, and other staff members of the Destination Marketing Department.
This position is not responsible for supervising others. Position is supervised by program leadership.
Experience: One (1) year of related experience required. Experience in office management, secretarial position, and/or related field.
Education: High School Diploma or GED Equivalent required.
Licenses & Certifications: Valid, insurable NC Driver’s License required.
* Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request.
EBCI reserves the right to revise the position description at any time. Designated positions may be required to assist in emergency and/or disaster situations. Complete job description is found on application site.
Commerce
High School Diploma or GED Equivalent required. Must obtain GED within one year of hire date.
06 Non - Exempt
ALL JOB POSTINGS CLOSE AT 11:59PM EST ON THE CLOSE DATE.
